Shipping Policy
Thank you for choosingPro Prime Goods! We're committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand our delivery processes and timelines.
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We partner with reliable shipping carriers to ensure your orders are delivered safely and efficiently. The shipping method will be selected based on your location and order specifications.
Shipping Destinations
We currently ship to addresses within the United States. International shipping may be available for select items - please contact our customer service team for details.
Shipping Costs
Shipping costs are calculated based on the following factors:
- Order weight and dimensions
- Delivery destination
- Selected shipping method
Free Shipping
We offer free shipping on orders over $50 (before tax) to most locations within the United States. Some restrictions may apply to oversized or heavy items.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your order status through our website or directly on the carrier's website.
Estimated Delivery Times
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 3-5 business days |
Express Shipping | 1-2 business days |
Free Shipping | 5-7 business days |
Shipping Restrictions
Certain items may have specific shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be clearly indicated on the product page.
Order Modifications
To modify your shipping address or order details, please contact our customer service team within 24 hours of placing your order. We'll do our best to accommodate your request.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.
Need Help?
If you have any questions about our shipping policy, please don't hesitate to contact us:
Email: care@proprimegoods.com
Phone+1 6892315392
Hours: 24/7